We appreciate you contacting us regarding any concerns with your new home. To streamline the process, please select the "submit request" button below and head to our homeowner customer service portal. Provide as much detail as possible when submitting your request. Your clarity will help us expedite the resolution of your service request.
Our Warranty team will contact you to discuss and address your concerns. Please note that our office hours are from 8 a.m. to 5 p.m., Monday through Friday.
If you are experiencing a warranty-related emergency outside of business hours, please contact us at 541-408-3986. For life-threatening emergencies requiring immediate assistance from the police, fire department, or ambulance, please dial 9-1-1.
Thank you for choosing Monte Vista Homes!
If you have questions regarding your home's warranty, please fill out the form below and our team will be happy to assist you: